Terms of service
This website is operated by BST-PRODUCT LTD ("we," "us," "our"), trading as Ghost Lume. Throughout the site, these terms apply to your access to and use of ghostlume.co. By visiting our website and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell to you.
1. Online Store Terms
You represent that you are at least the age of majority in your state or jurisdiction of residence, or have parental/guardian consent. You may not use our products for any unlawful purpose or violate any laws in your jurisdiction while using the Service. You must not transmit worms, viruses, or destructive code. Breach of these Terms may result in termination of your access to the Service.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. Content you submit (excluding credit card information) may be transmitted unencrypted across networks; credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
3. Accuracy of Information
We are not responsible if content on this site is inaccurate, incomplete, or outdated. Reliance on any material on this site is at your own risk. We may modify site content at any time without obligation to update it.
4. Modifications to Service and Prices
Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability to you or any third party.
5. Products or Services
Products may be available exclusively online and in limited quantities, subject to our Return Policy. We aim to display product colors and images accurately but cannot guarantee your display will match the actual product. We may limit sales to any person, region, or quantity at our discretion, and may discontinue any product at any time.
6. Billing and Account Information
We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers, resellers, or distributors. You agree to provide accurate, current purchase and account information.
7. Optional Tools
We may provide access to third-party tools we do not control. Use of such tools is at your own risk, "as is" and "as available," without warranty from us.
8. Third-Party Links
Third-party links on this site are not affiliated with us. We are not responsible for third-party content, products, or services — review their policies before transacting.
9. User Comments, Feedback and Submissions
If you send us comments, suggestions, or ideas, you agree we may use them without restriction or compensation. You are solely responsible for the content and accuracy of anything you submit, and it must not violate any third party's rights or contain unlawful, defamatory, or malicious content.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies and Omissions
We may correct errors, inaccuracies, or omissions and change or update information (including after an order is submitted) without prior notice.
12. Prohibited Uses
You may not use the site for any unlawful purpose, to violate laws or third-party rights, to harass or discriminate, to submit false information, to transmit malicious code, to collect others' personal information without consent, to spam or scrape, or to interfere with the Service's security. Violations may result in termination of your access.
13. Disclaimer of Warranties; Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. BST-PRODUCT LTD, its officers, employees, and affiliates are not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products obtained through it.
13.1 Electrical, Battery-Powered, and Remote-Controlled Products. Certain products sold on this site are electrical, battery-powered, illuminated, and/or operated by remote control. Buyers agree to:
- Read and follow all included product instructions, warnings, and labeling before use;
- Use the product only for its intended purpose, indoors or outdoors as specified by the product listing or included documentation;
- Use only the batteries, chargers, or power sources specified for the product, and avoid overcharging, puncturing, exposing to excessive heat, or submerging batteries or electrical components in water unless the product is explicitly labeled as waterproof/outdoor-rated for that use;
- Discontinue use immediately and contact support@ghostlume.co if the product shows signs of overheating, unusual odor, smoke, damage to wiring, or malfunction.
To the fullest extent permitted by applicable law, BST-PRODUCT LTD is not liable for injury, property damage, fire, or other loss arising from: (a) misuse, unauthorized modification, or disassembly of the product; (b) use of incompatible or third-party batteries, chargers, or power adapters; (c) exposure to moisture, weather, or conditions outside the product's stated rating; or (d) failure to follow the included safety instructions. This limitation does not affect any non-waivable warranty or consumer protection right you hold under applicable federal or state law, including remedies for products that are defective as manufactured or sold. Products found to be genuinely defective remain covered under Section 4.8 of our Terms of Sale and our Return Policy.
14. Indemnification
You agree to indemnify and hold harmless BST-PRODUCT LTD and its affiliates, officers, and employees from any claim arising from your breach of these Terms or violation of any law or third-party right.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain in full effect.
16. Termination
These Terms remain effective until terminated by you or us. We may terminate your access at any time for non-compliance, without notice.
17. Entire Agreement
These Terms, along with policies posted on this site, constitute the entire agreement between you and us regarding the Service, superseding any prior agreements.
18. Governing Law
These Terms are governed by the laws of England and Wales, without prejudice to any non-waivable consumer protection rights you hold under the laws of your U.S. state of residence.
19. Changes to Terms of Service
We may update these Terms at any time by posting changes to this page. Continued use of the site after changes constitutes acceptance.
20. Contact Information
BST-PRODUCT LTD Email: support@ghostlume.co Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ