Legal notice

Legal Notice

Information Notice on the Protection of Personal Data

At BST-Product, we place great importance on the lawful processing, protection, and storage of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

We would like to inform our customers about the purposes and methods by which we collect, process, store, and transfer personal data, as well as your rights arising under applicable data protection legislation.

Methods of Collecting Personal Data

As the data controller, BST-Product may collect your personal data through verbal, written, or electronic means, including our website, social media channels, customer communication channels, and similar platforms.

Your personal data may be collected for purposes such as providing our products and services, communicating with you regarding your orders, responding to your requests and complaints, improving our service standards, informing you about campaigns where you have provided the necessary consent, and determining and implementing our commercial and business strategies.

Processing of Personal Data and Purposes of Processing

As the data controller, BST-Product may collect, record, store, preserve, modify, update, periodically review, reorganize, classify, and otherwise process personal data obtained through our website, communication channels, social media platforms, and other relevant channels.

Personal data may be retained for the period required for the purposes for which it was collected or for the period required under applicable law.

Where legally required or necessary for the provision of our services, your personal data may be shared with our service providers, suppliers, business partners, authorized third parties, and competent public authorities, in accordance with applicable laws and appropriate security measures.

Your personal data may be processed for purposes including:

Providing and improving our products and services
Processing and fulfilling orders
Communicating with customers
Responding to customer requests, questions, and complaints
Providing customer support
Informing customers about promotions and campaigns where appropriate consent has been provided
Improving service quality and customer experience
Complying with legal and regulatory obligations
Protecting the security and integrity of our website and services
Managing and developing our commercial and business activities

All processing activities are carried out in accordance with applicable data protection laws, including Turkish Personal Data Protection Law No. 6698 where applicable.

Transfer of Personal Data

BST-Product may transfer personal data to authorized third parties, service providers, suppliers, business partners, payment and logistics providers, professional advisors, and competent public authorities where necessary for the operation of our business, fulfillment of orders, provision of services, customer support, legal compliance, or other legitimate business purposes.

Where personal data is transferred domestically or internationally, appropriate measures will be taken in accordance with applicable data protection legislation.

Rights of Personal Data Subjects

In accordance with Article 11 of Turkish Personal Data Protection Law No. 6698, data subjects may have the following rights:

a) To learn whether their personal data is being processed by BST-Product and to obtain information regarding the personal data being processed;

b) To learn the purposes for which their personal data is processed and whether it is used in accordance with those purposes;

c) To know the third parties to whom their personal data has been transferred, whether within Türkiye or abroad;

d) To request the correction of incomplete or inaccurate personal data;

e) To request the deletion or destruction of personal data where the applicable legal requirements are met;

f) To request that third parties to whom personal data has been transferred be notified of any correction, deletion, or destruction carried out in accordance with applicable law;

g) To object to a result arising against the individual through the analysis of processed data exclusively by automated systems, where applicable under the law; and

h) To request a copy of their personal data, subject to applicable legal requirements.

For questions, requests, or concerns regarding your personal data, you may contact us using the information provided below.

Privacy and Security

At BST-Product, we take reasonable measures to protect the personal information provided by our customers.

Personal information such as your name, email address, contact information, and other information provided through our website may be used for purposes including processing orders, providing customer support, improving our services, communicating with customers, and, where applicable and permitted, providing information about promotions and offers.

We do not sell customers' personal information to third parties.

Personal information may be disclosed to competent authorities where required by law, legal proceedings, court orders, or other mandatory legal requirements.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Payment Information

Payment and credit card information entered during checkout is processed through the applicable payment processing infrastructure.

BST-Product does not intentionally store customers' complete credit card information on its own servers. Payment information may be processed by authorized third-party payment providers in accordance with their own security and privacy policies.

Cookie Usage

Cookies are small text files or pieces of information that may be stored on your computer, smartphone, tablet, or other device when you visit our website.

We use cookies and similar technologies to help make our website easier to use and to improve your browsing experience.

Cookies may allow our website to remember certain information, such as your preferences, and may help us understand how visitors use our website.

We may use cookies for purposes including:

Remembering user preferences
Improving website functionality
Understanding how visitors use our website
Analyzing website traffic and performance
Improving the design and usability of our website
Providing a more relevant browsing experience

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

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